Service Testimonials: What Are Customers Saying About Koeppel Volkswagen Service?
Andrew was very courteous and helpful. I would like to see him handle all of my future service requests! – Victor Rukaj
_____________________________________________________________________________
Excellent customer service. What a difference compared to other VW dealerships I have had my car serviced at. Heather was great. –Melissa Fagundo
_____________________________________________________________________________
Your new service manager is excellent with the customers – Claudia Tabares
_____________________________________________________________________________
Both Keith, who always welcomes me with warmth and efficiency, and Andrew Pennachio, who took care of my service, were fantastic!! – Debra R. Nadolney
_____________________________________________________________________________
Andrew was the perfect service consultant. Very patient, polite caring and kept me up today with everything. Always returned my calls, waited around when I was going to be late after office hours. Catered to all my needs. My time with Andrew was a great experience the perfect example of excellent customer service. – Augustina K Aliyu
_____________________________________________________________________________
Service consultant was professional and courteous. – Richard J. Weston
_____________________________________________________________________________
Teresa was very understanding of my issues and was very honest with me. That I appreciate the most. I am looking forward to dealing with her during my next service appointment. – Kley Tahiraj
_____________________________________________________________________________
Teresa our consultant was very attentive, helpful, imformative and most of all she always had a big smile on her face at all times. It feels good that you can have a consultant who knows what she’s talking about and have great customer service. She’s Great!!! – Joshua C. Perez
_____________________________________________________________________________
I was very happy with my personable experience. Valentine was very helpful. It is refreshing to get such polite and accommodating service. Thank you! – Maria Babbitt
_____________________________________________________________________________
My experience at Koeppel was fantastic. Valentine, my service consultant, was helpful, and knowledgable, efficient and friendly throughout my visit. I had read some negative reviews online of various VW dealers in the NYC area, but Igive perfect marks to Koeppel and will spread the word. – Eric Taylor